Intermitted API Availability
» View Event Details | Created
Resolved
We want to update you on the recent outage that affected our API service. Our team has been working hard to resolve the issue and we are happy to inform you that things should be back to normal. However, we are closely monitoring the situation and will provide another update if anything changes.
Posted:
Update
We want to provide you with an update on the current status of our API services. We are pleased to inform you that we have made progress in addressing the issues that were causing errors in our system. As a result, you should be experiencing fewer errors when using our services.
However, we want to be transparent about the fact that we are still operating at a reduced capacity. We are continuing to monitor the situation closely and are working diligently to fully restore our services to normal levels as soon as possible.
We understand the impact that any disruption can have on your business and we appreciate your patience and understanding during this time. We will be providing another update in 30 to keep you informed of any further developments.
If you have any questions or concerns, please don't hesitate to reach out to our customer support team who are available to assist you at any time. Thank you for your continued trust and support.
Posted:
Update
Our Engineering team at Cherre is actively working on resolving an ongoing issue. We apologize for any inconvenience caused, and we understand how important it is for our customers to have access to our services. Our team is working hard to provide a fix as soon as possible.
We will provide an update within the next 30 minutes regarding the progress of the resolution. Thank you for your patience and understanding.
Posted:
Investigating
We're experiencing intermitted interruptions with the Cherre GraphQL API service. The team is investigating.
Posted: