Address Standardization - Returning Null Values

» View Event Details | Created Fri, 03 Jun 2022 16:27:00 +0000

Resolved

Restored system

Posted: Fri, 03 Jun 2022 17:26:00 +0000

Investigating

Due to a new limitation, we have observed that null results return once hitting a certain cap. We are investigating the cause, and update once a resolution is identified.

Posted: Fri, 03 Jun 2022 16:27:00 +0000

Intermitted API Availability

» View Event Details | Created Thu, 16 Jun 2022 15:23:00 +0000

Resolved

API issue has been fully resolved, and we're continually monitoring our system to ensure a full recovery.

Posted: Thu, 16 Jun 2022 20:29:00 +0000

In Progress

Observed continued issues with API interruptions - reopening this incident.

Posted: Thu, 16 Jun 2022 20:09:00 +0000

Resolved

We have fully resolved the issues. API recovered and fully operational.

Posted: Thu, 16 Jun 2022 16:44:00 +0000

Investigating

Seeing intermitted errors and timeouts through Cherre's GraphQL API. We're looking for the root cause.

Posted: Thu, 16 Jun 2022 15:23:00 +0000